Privacy Policy

Effective Date: 11-08-24

1. Introduction
Flowers Charitable Society ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the 24 Connect mobile application ("App"). Please read this Privacy Policy carefully.

2. Information We Collect

  • Personal Information: When you create an account or make a donation, we may collect personal information such as your name, email address, phone number, billing address, and payment information.

  • Non-Personal Information: We may collect non-personal information such as device type, operating system, browser type, usage data, and IP address to enhance your experience on our App.

  • Location Data: We may collect location data to improve the services we offer through the App. You can choose to disable location services through your device settings.

3. Use of Information

  • To Provide and Improve Services: We use your information to facilitate donations, provide customer support, and improve the functionality of our App.

  • Communication: We may use your information to communicate with you about donations, updates, and promotional content related to our charitable initiatives.

  • Compliance: We may use your information to comply with legal obligations and enforce our terms and conditions.

4. Sharing of Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, and delivering services.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

  • Access and Update: You can access and update your personal information through your account settings.

  • Opt-Out: You may opt out of receiving promotional communications by following the instructions provided in our emails or by contacting us directly.

  • Data Deletion: You can request the deletion of your personal information by contacting us, subject to legal obligations.

8. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our App and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

10. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our App and updating the "Effective Date." Your continued